diff --git a/entitlement/src/main/java/com/ning/billing/entitlement/engine/core/Engine.java b/entitlement/src/main/java/com/ning/billing/entitlement/engine/core/Engine.java
index b095861..dfbdaa3 100644
--- a/entitlement/src/main/java/com/ning/billing/entitlement/engine/core/Engine.java
+++ b/entitlement/src/main/java/com/ning/billing/entitlement/engine/core/Engine.java
@@ -118,7 +118,8 @@ public class Engine implements EventListener, EntitlementService {
final EntitlementNotificationKey key = (EntitlementNotificationKey) inputKey;
final EntitlementEvent event = dao.getEventById(key.getEventId(), internalCallContextFactory.createInternalTenantContext(tenantRecordId, accountRecordId));
if (event == null) {
- log.warn("Failed to extract event for notification key {}", inputKey);
+ // This can be expected if the event is soft deleted (is_active = 0)
+ log.info("Failed to extract event for notification key {}", inputKey);
return;
}